/* ============================================
   CEMIG — Sistema de Atendimento
   Identidade visual oficial CEMIG
   - Verde teal-escuro #00794D
   - Pílula lime #7FD13B → #FFC72C
   - Amarelo "atende" #FFC72C
============================================ */
@import url('https://fonts.googleapis.com/css2?family=Barlow+Condensed:wght@400;600;700;800&family=Barlow:wght@300;400;500;600;700&family=Mulish:wght@800;900&display=swap');

:root {
  --cemig-green: #00794D;
  --cemig-green-dark: #00563A;
  --cemig-green-deep: #003D29;
  --cemig-green-light: #2A9D69;
  --cemig-lime: #7FD13B;
  --cemig-lime-soft: #A5DC4A;
  --cemig-yellow: #FFC72C;
  --cemig-yellow-soft: #FFF3CC;
  --cemig-gray-dark: #1A2520;
  --cemig-gray-mid: #4A5550;
  --cemig-gray-light: #F2F6F3;
  --cemig-white: #FFFFFF;
  --cemig-red: #D32F2F;
  --cemig-blue: #0066CC;
  --cemig-orange: #F39A2D;
  --radius: 12px;
  --shadow: 0 4px 20px rgba(0,30,15,0.10);
  --shadow-lg: 0 8px 40px rgba(0,30,15,0.18);
}

* { margin: 0; padding: 0; box-sizing: border-box; }

body {
  font-family: 'Barlow', sans-serif;
  background: #EAF2EC;
  color: var(--cemig-gray-dark);
  line-height: 1.5;
  min-height: 100vh;
}

/* === CEMIG LOGO (inline SVG) === */
.cemig-logo {
  display: inline-flex;
  align-items: center;
  line-height: 1;
}
.cemig-logo svg { display: block; height: 100%; width: auto; }

/* === LANDING === */
.landing {
  min-height: 100vh;
  background:
    radial-gradient(circle at 20% 20%, rgba(127,209,59,0.20) 0%, transparent 50%),
    radial-gradient(circle at 80% 80%, rgba(255,199,44,0.15) 0%, transparent 55%),
    linear-gradient(135deg, var(--cemig-green-deep) 0%, var(--cemig-green) 60%, var(--cemig-green-light) 100%);
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  padding: 40px 20px;
  position: relative;
  overflow: hidden;
}
.landing::before {
  content: ''; position: absolute;
  top: -80px; right: -80px;
  width: 460px; height: 460px;
  background: radial-gradient(circle, rgba(127,209,59,0.18), transparent 70%);
  border-radius: 50%;
}
.landing::after {
  content: ''; position: absolute;
  bottom: -100px; left: -100px;
  width: 500px; height: 500px;
  background: radial-gradient(circle, rgba(255,199,44,0.12), transparent 70%);
  border-radius: 50%;
}
.landing-inner { position: relative; z-index: 2; text-align: center; max-width: 1100px; width: 100%; }
.landing .cemig-logo { height: 90px; margin-bottom: 12px; color: #fff; }
.landing-tagline {
  font-size: 13px;
  color: rgba(255,255,255,0.75);
  letter-spacing: 3px;
  text-transform: uppercase;
  margin-bottom: 50px;
}
.landing h1 {
  font-family: 'Mulish', sans-serif;
  font-weight: 900;
  font-size: 42px;
  color: #fff;
  margin-bottom: 12px;
  line-height: 1.1;
  letter-spacing: -1px;
}
.landing p.subtitle {
  font-size: 16px;
  color: rgba(255,255,255,0.75);
  margin: 0 auto 50px;
  max-width: 600px;
}
.cards-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(300px, 1fr));
  gap: 24px;
  max-width: 900px;
  margin: 0 auto;
}
.launch-card {
  background: #fff;
  border-radius: 16px;
  padding: 32px 28px;
  text-align: left;
  cursor: pointer;
  text-decoration: none;
  color: inherit;
  transition: transform 0.2s, box-shadow 0.2s;
  box-shadow: 0 12px 40px rgba(0,30,15,0.18);
  display: flex;
  flex-direction: column;
  gap: 16px;
}
.launch-card:hover { transform: translateY(-4px); box-shadow: 0 18px 50px rgba(0,30,15,0.25); }
.launch-card .badge {
  align-self: flex-start;
  background: var(--cemig-green);
  color: #fff;
  font-family: 'Barlow Condensed', sans-serif;
  font-weight: 700;
  font-size: 12px;
  padding: 4px 12px;
  border-radius: 4px;
  letter-spacing: 2px;
  text-transform: uppercase;
}
.launch-card.dark .badge { background: #0A1A14; color: var(--cemig-lime); }
.launch-card h3 {
  font-family: 'Mulish', sans-serif;
  font-weight: 900;
  font-size: 26px;
  color: var(--cemig-green-dark);
  text-transform: uppercase;
  letter-spacing: -0.5px;
}
.launch-card.dark h3 { color: var(--cemig-gray-dark); }
.launch-card p {
  font-size: 14px;
  color: var(--cemig-gray-mid);
  line-height: 1.5;
}
.launch-card .cta {
  margin-top: auto;
  display: inline-flex;
  align-items: center;
  gap: 8px;
  color: var(--cemig-green);
  font-weight: 700;
  font-size: 14px;
  text-transform: uppercase;
  letter-spacing: 1px;
}
.launch-icon {
  width: 56px; height: 56px;
  border-radius: 14px;
  background: linear-gradient(135deg, var(--cemig-green), var(--cemig-lime));
  display: flex; align-items: center; justify-content: center;
  font-size: 28px;
  color: #fff;
  box-shadow: 0 6px 16px rgba(0,121,77,0.3);
}
.launch-card.dark .launch-icon {
  background: linear-gradient(135deg, #0A1A14, #1F3A2C);
  color: var(--cemig-lime);
  box-shadow: 0 6px 16px rgba(0,0,0,0.3);
}
.landing-hint {
  margin-top: 40px;
  font-size: 12px;
  color: rgba(255,255,255,0.55);
  letter-spacing: 1px;
}

/* === TRIAGEM (Tela 1) === */
.t1-app {
  min-height: 100vh;
  display: flex;
  flex-direction: column;
}
.t1-header {
  background: linear-gradient(135deg, var(--cemig-green-dark) 0%, var(--cemig-green) 100%);
  padding: 14px 28px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  color: #fff;
  box-shadow: 0 2px 12px rgba(0,40,25,0.15);
  position: relative;
  overflow: hidden;
}
.t1-header::after {
  content: '';
  position: absolute;
  bottom: 0; left: 0; right: 0;
  height: 3px;
  background: linear-gradient(90deg, var(--cemig-lime), var(--cemig-yellow));
}
.t1-header-left { display: flex; align-items: center; gap: 18px; }
.t1-header .cemig-logo { height: 38px; color: #fff; }
.t1-header-info { font-size: 12px; color: rgba(255,255,255,0.85); }
.t1-header-info strong { font-size: 14px; display: block; font-weight: 700; }
.t1-header-right { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; }
.t1-pill {
  background: rgba(255,255,255,0.18);
  padding: 6px 14px;
  border-radius: 20px;
  font-size: 12px;
  display: inline-flex;
  align-items: center;
  gap: 6px;
  font-weight: 600;
}
.t1-pill.ia {
  background: var(--cemig-lime);
  color: var(--cemig-green-deep);
  font-weight: 700;
}
.t1-pill .dot {
  width: 8px; height: 8px;
  background: var(--cemig-lime);
  border-radius: 50%;
  animation: pulse 1.5s infinite;
}
.t1-pill.ia .dot { background: var(--cemig-green-deep); }
.t1-pill.btn-reset {
  background: rgba(255,199,44,0.20);
  color: var(--cemig-yellow);
  border: 1px solid rgba(255,199,44,0.45);
  cursor: pointer;
  font-weight: 700;
  transition: background 0.15s;
}
.t1-pill.btn-reset:hover { background: rgba(255,199,44,0.40); }
@keyframes pulse {
  0%, 100% { opacity: 1; }
  50% { opacity: 0.4; }
}
.t1-body {
  flex: 1;
  padding: 24px;
  max-width: 1200px;
  margin: 0 auto;
  width: 100%;
}

.step {
  background: #fff;
  border-radius: var(--radius);
  box-shadow: var(--shadow);
  padding: 24px 28px;
  margin-bottom: 18px;
  position: relative;
}
.step-tag {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  background: var(--cemig-green);
  color: #fff;
  font-family: 'Barlow Condensed', sans-serif;
  font-weight: 700;
  font-size: 12px;
  padding: 4px 12px 4px 6px;
  border-radius: 20px;
  margin-bottom: 10px;
  letter-spacing: 1px;
}
.step-tag-num {
  background: rgba(255,255,255,0.25);
  width: 22px; height: 22px;
  border-radius: 50%;
  display: flex; align-items: center; justify-content: center;
  font-size: 13px;
}
.step h2 {
  font-family: 'Mulish', sans-serif;
  font-weight: 900;
  font-size: 22px;
  color: var(--cemig-green-dark);
  margin-bottom: 16px;
  letter-spacing: -0.3px;
}
.field-row {
  display: flex;
  gap: 14px;
  flex-wrap: wrap;
  align-items: stretch;
}
.field {
  flex: 1;
  min-width: 200px;
  background: var(--cemig-gray-light);
  border: 2px solid #DCE5DE;
  border-radius: 8px;
  padding: 8px 14px;
  transition: border-color 0.2s, background 0.2s;
}
.field:focus-within {
  border-color: var(--cemig-green);
  background: #fff;
}
.field label {
  display: block;
  font-size: 11px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 1px;
  color: var(--cemig-green);
  margin-bottom: 2px;
}
.field input {
  width: 100%;
  border: none;
  background: transparent;
  outline: none;
  font-size: 16px;
  font-family: inherit;
  color: var(--cemig-gray-dark);
  padding: 4px 0;
}
.field input::placeholder { color: #99A39E; }
.field-hint {
  font-size: 11px;
  color: #99A39E;
  font-weight: 400;
  margin-left: 6px;
}

.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  padding: 13px 22px;
  border-radius: 8px;
  font-family: 'Barlow', sans-serif;
  font-size: 14px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.5px;
  border: none;
  cursor: pointer;
  transition: all 0.15s;
  white-space: nowrap;
}
.btn:hover { transform: translateY(-1px); }
.btn:active { transform: translateY(0); }
.btn-primary { background: var(--cemig-green); color: #fff; }
.btn-primary:hover { background: var(--cemig-green-dark); }
.btn-secondary {
  background: transparent;
  color: var(--cemig-gray-mid);
  border: 2px solid #DCE5DE;
}
.btn-secondary:hover { background: var(--cemig-gray-light); }
.btn-danger { background: var(--cemig-red); color: #fff; }
.btn-danger:hover { background: #b71c1c; }
.btn-yellow { background: var(--cemig-yellow); color: var(--cemig-green-deep); }
.btn-yellow:hover { background: #e8b51e; }
.btn-lime { background: var(--cemig-lime); color: var(--cemig-green-deep); }
.btn-lime:hover { background: var(--cemig-lime-soft); }
.btn:disabled { opacity: 0.5; cursor: not-allowed; transform: none; }

.notif {
  padding: 12px 16px;
  border-radius: 8px;
  font-size: 13px;
  display: flex;
  gap: 10px;
  align-items: flex-start;
  margin-top: 14px;
  line-height: 1.5;
}
.notif-info { background: #E3F2FD; border-left: 4px solid var(--cemig-blue); color: #1565C0; }
.notif-warn { background: #FFF3E0; border-left: 4px solid var(--cemig-orange); color: #B25E00; }
.notif-success { background: #E8F5E9; border-left: 4px solid var(--cemig-green); color: var(--cemig-green-dark); }
.notif-icon { font-size: 18px; }

/* AI Panel */
.ai-panel {
  background: linear-gradient(135deg, #E8F5EC, #F4FAF1);
  border: 2px solid var(--cemig-lime);
  border-radius: 10px;
  padding: 16px 20px;
  margin-top: 16px;
  animation: fadeIn 0.4s ease;
}
@keyframes fadeIn {
  from { opacity: 0; transform: translateY(8px); }
  to { opacity: 1; transform: translateY(0); }
}
.ai-title {
  font-size: 12px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 1px;
  color: var(--cemig-green-dark);
  margin-bottom: 10px;
  display: flex;
  align-items: center;
  gap: 8px;
}
.ai-badge {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  background: linear-gradient(135deg, #1a1a2e, #16213e);
  color: #a78bfa;
  font-size: 10px;
  font-weight: 700;
  padding: 3px 8px;
  border-radius: 10px;
  border: 1px solid rgba(167,139,250,0.3);
}
.ai-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 10px;
}
.ai-card {
  background: #fff;
  border-radius: 8px;
  padding: 12px 14px;
  border-left: 3px solid var(--cemig-green);
}
.ai-card.warn { border-left-color: var(--cemig-red); }
.ai-card.attention { border-left-color: var(--cemig-orange); }
.ai-card .label {
  font-size: 10px;
  text-transform: uppercase;
  letter-spacing: 1px;
  color: #888;
  margin-bottom: 4px;
  font-weight: 600;
}
.ai-card .value {
  font-size: 15px;
  font-weight: 700;
  color: var(--cemig-green);
}
.ai-card.warn .value { color: var(--cemig-red); }
.ai-card.attention .value { color: var(--cemig-orange); }
.ai-card .sub { font-size: 12px; color: #666; margin-top: 2px; }

.ai-suggest {
  background: #FFF8F2;
  border: 2px solid #FFCC9E;
  border-radius: 8px;
  padding: 12px 16px;
  margin-top: 14px;
  font-size: 13px;
  color: #444;
}
.ai-suggest strong { color: var(--cemig-orange); display: block; margin-bottom: 4px; font-size: 12px; text-transform: uppercase; letter-spacing: 1px; }

.ai-loading {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 18px;
  background: var(--cemig-gray-light);
  border-radius: 8px;
  margin-top: 14px;
  font-size: 14px;
  color: var(--cemig-gray-mid);
}
.spinner {
  width: 20px; height: 20px;
  border: 3px solid #DCE5DE;
  border-top-color: var(--cemig-green);
  border-radius: 50%;
  animation: spin 0.7s linear infinite;
}
@keyframes spin { to { transform: rotate(360deg); } }

/* Options Grid (demandas) */
.options-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 12px;
}
@media (max-width: 768px) {
  .options-grid { grid-template-columns: repeat(2, 1fr); }
  .ai-grid { grid-template-columns: 1fr; }
}
.opt-card {
  background: var(--cemig-gray-light);
  border: 2px solid #DCE5DE;
  border-radius: 10px;
  padding: 16px 12px;
  cursor: pointer;
  text-align: center;
  transition: all 0.15s;
}
.opt-card:hover { background: #E0EBE3; }
.opt-card.selected {
  border-color: var(--cemig-green);
  background: #DCEFE3;
  box-shadow: 0 4px 14px rgba(0,121,77,0.18);
}
.opt-card.dashed { border-style: dashed; background: #FAFCFA; }
.opt-card .opt-icon { font-size: 26px; margin-bottom: 6px; }
.opt-card .opt-label { font-size: 13px; font-weight: 700; color: var(--cemig-gray-dark); margin-bottom: 2px; }
.opt-card .opt-desc { font-size: 11px; color: var(--cemig-gray-mid); line-height: 1.3; }
.opt-card.dashed .opt-label { color: var(--cemig-green); }

.custom-input {
  margin-top: 12px;
  padding: 12px;
  border: 2px dashed var(--cemig-green);
  border-radius: 8px;
  background: #F4FAF6;
}

/* Queue choice */
.queue-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 14px;
}
@media (max-width: 600px) {
  .queue-grid { grid-template-columns: 1fr; }
}
.queue-box {
  border: 2px solid #DCE5DE;
  border-radius: 12px;
  padding: 18px;
  text-align: center;
  cursor: pointer;
  transition: all 0.2s;
  background: #fff;
}
.queue-box.pref { background: #FFF8E1; border-color: var(--cemig-yellow); }
.queue-box.common { background: #EAF2EC; border-color: var(--cemig-green-light); }
.queue-box.selected {
  border-width: 3px;
  transform: translateY(-2px);
  box-shadow: 0 8px 24px rgba(0,40,25,0.18);
}
.queue-box.pref.selected { background: #FFECB3; }
.queue-box.common.selected { background: #DCEFE3; border-color: var(--cemig-green); }
.queue-box .q-label {
  font-size: 12px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 1px;
  margin-bottom: 6px;
}
.queue-box.pref .q-label { color: #856400; }
.queue-box.common .q-label { color: var(--cemig-green-dark); }
.queue-box .q-number {
  font-family: 'Mulish', sans-serif;
  font-weight: 900;
  font-size: 44px;
  line-height: 1;
  margin-bottom: 4px;
  letter-spacing: -1px;
}
.queue-box.pref .q-number { color: #B8860B; }
.queue-box.common .q-number { color: var(--cemig-green); }
.queue-box .q-desc { font-size: 13px; font-weight: 600; margin-bottom: 4px; color: var(--cemig-gray-dark); }
.queue-box .q-wait { font-size: 12px; color: var(--cemig-gray-mid); }

/* Footer actions */
.actions-bar {
  display: flex;
  gap: 12px;
  margin-top: 24px;
  flex-wrap: wrap;
}
.actions-bar .btn { flex: 1; min-width: 180px; }
.actions-bar .btn.btn-primary { flex: 2; }

/* Modal */
.modal-overlay {
  position: fixed;
  inset: 0;
  background: rgba(0,30,15,0.65);
  display: flex;
  align-items: center;
  justify-content: center;
  z-index: 1000;
  opacity: 0;
  pointer-events: none;
  transition: opacity 0.25s;
}
.modal-overlay.show {
  opacity: 1;
  pointer-events: auto;
}
.modal {
  background: #fff;
  border-radius: 16px;
  padding: 0;
  max-width: 500px;
  width: 90%;
  overflow: hidden;
  box-shadow: 0 24px 60px rgba(0,0,0,0.35);
  transform: scale(0.92);
  transition: transform 0.25s;
}
.modal-overlay.show .modal { transform: scale(1); }
.modal-header {
  background: linear-gradient(135deg, var(--cemig-green-dark), var(--cemig-green));
  color: #fff;
  padding: 18px 24px;
  text-align: center;
  position: relative;
}
.modal-header::after {
  content: '';
  position: absolute;
  bottom: 0; left: 0; right: 0;
  height: 3px;
  background: linear-gradient(90deg, var(--cemig-lime), var(--cemig-yellow));
}
.modal-header h3 {
  font-family: 'Mulish', sans-serif;
  font-weight: 900;
  font-size: 22px;
  letter-spacing: -0.5px;
  text-transform: uppercase;
}
.modal-body { padding: 30px; text-align: center; }
.ticket-big {
  font-family: 'Mulish', sans-serif;
  font-weight: 900;
  font-size: 90px;
  color: var(--cemig-green);
  line-height: 1;
  margin: 10px 0 6px;
  letter-spacing: -3px;
}
.ticket-big.pref { color: #B8860B; }
.ticket-name { font-size: 20px; font-weight: 700; color: var(--cemig-gray-dark); margin-bottom: 6px; text-transform: uppercase; letter-spacing: 0.5px; }
.ticket-detail { font-size: 13px; color: var(--cemig-gray-mid); margin-bottom: 14px; }
.ticket-line {
  font-size: 14px;
  color: var(--cemig-gray-mid);
  margin-bottom: 4px;
}
.ticket-line strong { color: var(--cemig-gray-dark); }
.modal-actions {
  padding: 16px 24px;
  background: var(--cemig-gray-light);
  display: flex;
  gap: 10px;
}
.modal-actions .btn { flex: 1; }

.modal.success .modal-header { background: linear-gradient(135deg, var(--cemig-green-deep), var(--cemig-green)); }
.success-icon {
  width: 80px; height: 80px;
  background: linear-gradient(135deg, var(--cemig-green), var(--cemig-lime));
  border-radius: 50%;
  display: flex; align-items: center; justify-content: center;
  margin: 0 auto 16px;
  font-size: 40px;
  color: #fff;
  box-shadow: 0 8px 24px rgba(0,121,77,0.3);
}

.modal.confirm .modal-header { background: linear-gradient(135deg, #B25E00, var(--cemig-orange)); }
.modal.confirm .modal-header::after { background: var(--cemig-yellow); }

/* ============================================
   MONITOR (Tela 2)
============================================ */
body.monitor-body {
  background: #061914;
  color: #fff;
  overflow: hidden;
}
.monitor {
  min-height: 100vh;
  display: flex;
  flex-direction: column;
  padding: 24px 32px;
  position: relative;
}
.monitor::before {
  content: '';
  position: absolute;
  top: 0; left: 0; right: 0;
  height: 4px;
  background: linear-gradient(90deg, var(--cemig-green), var(--cemig-lime), var(--cemig-yellow));
}
.m-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding-bottom: 18px;
  border-bottom: 1px solid rgba(255,255,255,0.08);
  margin-bottom: 24px;
}
.m-header .cemig-logo { height: 48px; color: #fff; }
.m-header-center { text-align: center; }
.m-header-center .label {
  font-size: 12px;
  color: rgba(255,255,255,0.4);
  text-transform: uppercase;
  letter-spacing: 2px;
  margin-bottom: 4px;
}
.m-header-center .value { font-size: 16px; color: rgba(255,255,255,0.8); font-weight: 600; }
.m-clock {
  font-family: 'Mulish', sans-serif;
  font-size: 36px;
  color: rgba(255,255,255,0.9);
  font-weight: 900;
  font-variant-numeric: tabular-nums;
  letter-spacing: -1px;
}
.m-clock-date {
  font-size: 13px;
  color: rgba(255,255,255,0.4);
  text-transform: uppercase;
  letter-spacing: 1px;
  margin-top: 2px;
  text-align: right;
}

.m-body {
  flex: 1;
  display: grid;
  grid-template-columns: 2fr 1fr;
  gap: 24px;
  min-height: 0;
}
.m-main { display: flex; flex-direction: column; gap: 18px; min-height: 0; }
.m-side { display: flex; flex-direction: column; gap: 14px; min-height: 0; }

.m-section {
  background: rgba(255,255,255,0.04);
  border: 1px solid rgba(255,255,255,0.08);
  border-radius: 14px;
  padding: 20px 24px;
}
.m-section.current {
  border: 2px solid rgba(127,209,59,0.5);
  background: rgba(127,209,59,0.06);
  position: relative;
  overflow: hidden;
}
.m-section.current.active::before {
  content: '';
  position: absolute;
  inset: 0;
  background: linear-gradient(90deg, transparent, rgba(127,209,59,0.18), transparent);
  animation: shimmer 2s infinite;
  pointer-events: none;
}
@keyframes shimmer {
  0% { transform: translateX(-100%); }
  100% { transform: translateX(100%); }
}
.m-section-label {
  font-size: 12px;
  text-transform: uppercase;
  letter-spacing: 2.5px;
  color: rgba(255,255,255,0.45);
  margin-bottom: 14px;
  font-weight: 700;
  display: flex;
  align-items: center;
  gap: 8px;
}
.live-dot {
  width: 10px; height: 10px;
  background: var(--cemig-lime);
  border-radius: 50%;
  animation: pulse 1.2s infinite;
}

.current-call {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 24px;
  animation: callIn 0.6s ease;
}
@keyframes callIn {
  from { opacity: 0; transform: translateX(-30px); }
  to { opacity: 1; transform: translateX(0); }
}
.current-call .ticket {
  font-family: 'Mulish', sans-serif;
  font-weight: 900;
  font-size: 130px;
  line-height: 1;
  color: var(--cemig-lime);
  text-shadow: 0 0 50px rgba(127,209,59,0.45);
  letter-spacing: -4px;
}
.current-call.pref .ticket { color: var(--cemig-yellow); text-shadow: 0 0 50px rgba(255,199,44,0.45); }
.current-call .info { flex: 1; }
.current-call .name {
  font-family: 'Mulish', sans-serif;
  font-weight: 900;
  font-size: 48px;
  color: #fff;
  line-height: 1.1;
  margin-bottom: 8px;
  text-transform: uppercase;
  letter-spacing: -0.5px;
}
.current-call .desc {
  font-size: 18px;
  color: rgba(255,255,255,0.6);
}
.current-call .desc .pref-badge {
  display: inline-block;
  background: var(--cemig-yellow);
  color: var(--cemig-green-deep);
  padding: 2px 10px;
  border-radius: 6px;
  font-weight: 700;
  font-size: 13px;
  margin-left: 8px;
  text-transform: uppercase;
  letter-spacing: 1px;
}
.current-call .guiche-box {
  background: rgba(127,209,59,0.18);
  border: 2px solid rgba(127,209,59,0.45);
  padding: 12px 24px;
  border-radius: 12px;
  text-align: center;
  min-width: 120px;
}
.current-call.pref .guiche-box {
  background: rgba(255,199,44,0.15);
  border-color: rgba(255,199,44,0.45);
}
.current-call .guiche-box .label {
  font-size: 12px;
  color: rgba(255,255,255,0.55);
  text-transform: uppercase;
  letter-spacing: 2px;
}
.current-call .guiche-box .num {
  font-family: 'Mulish', sans-serif;
  font-weight: 900;
  font-size: 64px;
  color: var(--cemig-lime);
  line-height: 1;
  letter-spacing: -2px;
}
.current-call.pref .guiche-box .num { color: var(--cemig-yellow); }

.empty-state {
  text-align: center;
  padding: 40px 20px;
  color: rgba(255,255,255,0.4);
}
.empty-state .icon { font-size: 48px; margin-bottom: 12px; opacity: 0.4; }

.next-list { display: flex; flex-direction: column; gap: 8px; }
.next-item {
  display: flex;
  align-items: center;
  gap: 16px;
  padding: 12px 16px;
  border-radius: 10px;
  background: rgba(255,255,255,0.03);
  border: 1px solid rgba(255,255,255,0.06);
}
.next-item.pref {
  background: rgba(255,199,44,0.06);
  border-color: rgba(255,199,44,0.22);
}
.next-item .ticket {
  font-family: 'Mulish', sans-serif;
  font-weight: 900;
  font-size: 32px;
  min-width: 80px;
  color: rgba(255,255,255,0.7);
  letter-spacing: -1px;
}
.next-item.pref .ticket { color: var(--cemig-yellow); }
.next-item .name {
  flex: 1;
  font-size: 18px;
  font-weight: 700;
  color: rgba(255,255,255,0.88);
  text-transform: uppercase;
  letter-spacing: 0.3px;
}
.next-item .wait {
  font-size: 13px;
  color: rgba(255,255,255,0.45);
  background: rgba(255,255,255,0.05);
  padding: 4px 10px;
  border-radius: 8px;
}

.last-list {
  display: flex;
  gap: 10px;
  flex-wrap: wrap;
}
.last-item {
  background: rgba(255,255,255,0.04);
  border: 1px solid rgba(255,255,255,0.08);
  border-radius: 8px;
  padding: 8px 16px;
  text-align: center;
  min-width: 80px;
}
.last-item .ticket {
  font-family: 'Mulish', sans-serif;
  font-weight: 900;
  font-size: 22px;
  color: rgba(255,255,255,0.4);
  letter-spacing: -0.5px;
}
.last-item.pref .ticket { color: rgba(255,199,44,0.6); }
.last-item .name {
  font-size: 11px;
  color: rgba(255,255,255,0.3);
  text-transform: uppercase;
  font-weight: 600;
}

.stat-box {
  background: rgba(255,255,255,0.04);
  border: 1px solid rgba(255,255,255,0.08);
  border-radius: 12px;
  padding: 18px;
  text-align: center;
}
.stat-box .label {
  font-size: 11px;
  text-transform: uppercase;
  letter-spacing: 2px;
  color: rgba(255,255,255,0.4);
  margin-bottom: 6px;
  font-weight: 700;
}
.stat-box .value {
  font-family: 'Mulish', sans-serif;
  font-weight: 900;
  font-size: 48px;
  color: var(--cemig-yellow);
  line-height: 1;
  letter-spacing: -2px;
}
.stat-box .value.green { color: var(--cemig-lime); }
.stat-box .sub {
  font-size: 12px;
  color: rgba(255,255,255,0.4);
  text-transform: uppercase;
  letter-spacing: 1px;
  margin-top: 6px;
}
.stat-box .value span {
  font-size: 22px;
  margin-left: 2px;
}

.refresh-card {
  background: rgba(255,255,255,0.04);
  border: 1px solid rgba(255,255,255,0.08);
  border-radius: 12px;
  padding: 18px;
}
.refresh-card .head {
  font-size: 11px;
  text-transform: uppercase;
  letter-spacing: 2px;
  color: rgba(255,255,255,0.45);
  margin-bottom: 10px;
  font-weight: 700;
}
.refresh-card .info {
  font-size: 13px;
  color: rgba(255,255,255,0.6);
  margin-bottom: 8px;
}
.refresh-card .bar {
  height: 4px;
  background: rgba(255,255,255,0.1);
  border-radius: 3px;
  overflow: hidden;
}
.refresh-card .bar-fill {
  height: 100%;
  background: var(--cemig-lime);
  width: 0;
  transition: width 0.1s linear;
}
.refresh-card .footer-info {
  font-size: 11px;
  color: rgba(255,255,255,0.35);
  margin-top: 8px;
  display: flex;
  justify-content: space-between;
}
.audio-toggle {
  margin-top: 12px;
  padding-top: 12px;
  border-top: 1px solid rgba(255,255,255,0.08);
  font-size: 13px;
  color: rgba(255,255,255,0.55);
  display: flex;
  align-items: center;
  gap: 8px;
  cursor: pointer;
  user-select: none;
}
.audio-toggle .toggle {
  width: 38px; height: 22px;
  background: rgba(255,255,255,0.1);
  border-radius: 12px;
  position: relative;
  transition: background 0.2s;
}
.audio-toggle .toggle::after {
  content: '';
  position: absolute;
  top: 2px; left: 2px;
  width: 18px; height: 18px;
  background: #fff;
  border-radius: 50%;
  transition: transform 0.2s;
}
.audio-toggle.on .toggle { background: var(--cemig-green-light); }
.audio-toggle.on .toggle::after { transform: translateX(16px); }

/* QR OVERLAY */
.qr-overlay {
  position: fixed;
  inset: 0;
  background:
    radial-gradient(circle at 20% 20%, rgba(127,209,59,0.18) 0%, transparent 50%),
    radial-gradient(circle at 80% 80%, rgba(255,199,44,0.18) 0%, transparent 55%),
    linear-gradient(135deg, var(--cemig-green-deep) 0%, var(--cemig-green) 100%);
  z-index: 2000;
  display: flex;
  align-items: center;
  justify-content: center;
  opacity: 0;
  pointer-events: none;
  transition: opacity 0.4s;
}
.qr-overlay.show { opacity: 1; pointer-events: auto; }
.qr-overlay::before {
  content: '';
  position: absolute;
  top: -80px; right: -80px;
  width: 400px; height: 400px;
  background: rgba(127,209,59,0.10);
  border-radius: 50%;
}
.qr-overlay::after {
  content: '';
  position: absolute;
  bottom: -100px; left: -100px;
  width: 500px; height: 500px;
  background: rgba(255,199,44,0.08);
  border-radius: 50%;
}
.qr-inner {
  position: relative;
  z-index: 2;
  display: flex;
  align-items: center;
  gap: 80px;
  padding: 40px;
  max-width: 1200px;
}
.qr-text-block { max-width: 500px; }
.qr-eyebrow {
  font-size: 16px;
  color: var(--cemig-yellow);
  text-transform: uppercase;
  letter-spacing: 3px;
  font-weight: 700;
  margin-bottom: 18px;
}
.qr-headline {
  font-family: 'Mulish', sans-serif;
  font-weight: 900;
  font-size: 60px;
  color: #fff;
  line-height: 1.05;
  margin-bottom: 22px;
  letter-spacing: -1.5px;
}
.qr-sub {
  font-size: 20px;
  color: rgba(255,255,255,0.85);
  line-height: 1.5;
  margin-bottom: 24px;
}
.qr-whatsapp {
  display: inline-flex;
  align-items: center;
  gap: 12px;
  background: rgba(255,255,255,0.1);
  padding: 14px 22px;
  border-radius: 12px;
  border: 1px solid rgba(255,255,255,0.18);
}
.qr-whatsapp .icon { font-size: 32px; }
.qr-whatsapp .text { font-size: 18px; font-weight: 800; color: var(--cemig-yellow); }
.qr-whatsapp .number { font-size: 14px; color: rgba(255,255,255,0.7); margin-top: 2px; }

.qr-image-box {
  background: #fff;
  padding: 24px;
  border-radius: 20px;
  box-shadow: 0 30px 60px rgba(0,0,0,0.4);
  text-align: center;
}
.qr-image-box canvas, .qr-image-box svg, .qr-image-box img {
  width: 280px;
  height: 280px;
  display: block;
}
.qr-image-box .caption {
  margin-top: 14px;
  font-size: 14px;
  font-weight: 700;
  color: var(--cemig-gray-dark);
  text-transform: uppercase;
  letter-spacing: 1px;
}

.qr-timer-row {
  position: absolute;
  bottom: 40px;
  left: 50%;
  transform: translateX(-50%);
  display: flex;
  align-items: center;
  gap: 14px;
  color: rgba(255,255,255,0.55);
  font-size: 14px;
}
.qr-timer-bar {
  width: 200px;
  height: 4px;
  background: rgba(255,255,255,0.15);
  border-radius: 3px;
  overflow: hidden;
}
.qr-timer-progress {
  height: 100%;
  background: var(--cemig-yellow);
  width: 100%;
  transition: width 0.1s linear;
}

/* Back link */
.back-link {
  position: fixed;
  top: 14px;
  left: 14px;
  background: rgba(0,0,0,0.4);
  color: #fff;
  padding: 8px 14px;
  border-radius: 6px;
  font-size: 12px;
  text-decoration: none;
  z-index: 10;
  font-weight: 700;
  letter-spacing: 1px;
  text-transform: uppercase;
  border: 1px solid rgba(255,255,255,0.2);
  transition: background 0.2s;
}
.back-link:hover { background: rgba(0,0,0,0.7); }

@media (max-width: 1100px) {
  .current-call .ticket { font-size: 90px; }
  .current-call .name { font-size: 32px; }
  .m-body { grid-template-columns: 1.5fr 1fr; }
}
@media (max-width: 800px) {
  .m-body { grid-template-columns: 1fr; }
  .qr-inner { flex-direction: column; gap: 40px; text-align: center; }
  .qr-text-block { text-align: center; }
  .qr-headline { font-size: 42px; }
}